GDPR (General Data Protection Regulation) 

What is GDPR and what changes are we making?


What is GDPR?

The European Union is introducing a new regulation regarding the details that any organisation, charity or business are allowed to keep about individuals. This new regulation is called the General Data Protection Regulation (GDPR) and will be effective from 25th May 2018 (Please note the regulation will be adopted by the UK, regardless of its decision to leave the EU).

This regulation is a positive step, as it aims to protect the fundamental right to privacy for EU residents. This means that residents will have a greater say on how they want their personal data to be used and processed.  In practical terms, it means that each organisation will need to review and re-confirm their customer’s wishes and consents regarding communication and data stored.

Have Premium Credit updated their privacy notices?

Premium Credit have privacy notices in place on all our external facing systems/applications. These privacy notices have been updated to reflect GDPR. Our privacy notice can be found on our corporate website or by using the following link

What are Premium Credit doing about GDPR?

Premium Credit have a dedicated GDPR project team focused on a number of key work streams, including;

  • Updating internal and external policies
  • End User Staff awareness
  • Updating third party contracts
  • Reviewing and updating current processes regarding Data Subject Rights

How will you be impacted by GDPR at Premium Credit?

In light of GDPR, Premium Credit will be implementing tighter controls on the personal data it holds on its customers. Controls will include anonymizing personal data on our external facing broker environments as well as establishing legitimate reasons why reports with personal data needs to be distributed externally.

Where can I find more information about Premium Credit and GDPR?

As a broker if you have any further questions or concerns regarding GDPR, please email us at You can also find additional information on GDPR on the Information Commissioners Office website.

If our customers have any queries regarding GDPR, we have prepared some frequently asked questions here. They can also view Part D of their credit agreement, which states how Premium Credit will handle their data.

We will be communicating with you again in a few weeks to provide you with more information about GDPR and what you'll need to do to be prepared.