Press Release hero image 1440 x 450

Nearly three out of four use credit to pay for insurance policies

Brokers / 8th October
  • 71% use credit to pay for one or more policies and 50% use credit to pay for car insurance, Premium Credit’s Insurance Index shows
  • Nearly half value the ability to use premium finance or finance from insurers to pay monthly

Nearly three out of four personal lines insurance customers use some form of credit to pay for one or more policies with half using credit to pay for car insurance, new research* from the UK’s leading premium finance company, Premium Credit, shows.

Its study found 71% of customers use some form of credit to fund cover which is virtually unchanged from the 72%** recorded in last year’s Premium Credit Insurance Index but substantially higher than the 61%*** who were using credit two years ago.

Use of credit is highest among car insurance customers – 50% use some form of credit to pay for car insurance compared with 48% a year ago. The research found three out of four (75%) car insurance customers had seen a rise in their annual bill in the past year with around one in eight (13%) saying premiums had increased by 20% or more. Around 10% say they are driving less to cut their insurance bill. 

Premium Credit’s Insurance Index, which monitors changes to insurance buying trends, found use of credit rose for almost all types of insurance it monitors apart from home insurance and critical illness where use of credit dropped slightly.

The index found almost half (48%) of insurance customers value the ability to pay monthly through premium finance or finance offered by insurers. Around 19% say they use it for all major insurance bills while 14% use it for some insurance bills and 14% have used it in the past.

The key reason they value paying monthly is that it helps with budgeting. Around 71% said that, while 27% say it makes sense as they pay other bills such as mortgages and mobile phones monthly.

Around two out of five (41%) customers who use some form of credit to pay for one or more insurance policy borrowed more than they had in the previous 12 months, the research found, compared with 38% who said this in last year’s index. However, 43% said they have not borrowed more compared with 42% last year while 2% said they had cut borrowing compared with 3% last year.

Of those who have borrowed more, the ongoing cost of living squeeze was highlighted as the biggest reason for this - cited by 36%, while 24% blamed insurance premium increases and 14% said it was because of rising energy bills.

The table below shows how widespread use of credit by consumers to pay for insurance is and how it has changed in the past year for different types of insurance.

2024.10.08 PR Insurance Index table 602 x 437

Premium Credit’s Insurance Index found credit cards remain the most popular form of borrowing with 40% using them compared with 30% relying on finance from their insurer and/or premium finance.

However, the research shows there are issues with being accepted for credit – 5% were rejected for credit cards in the past year while 5% were offered a higher rate than the one they applied for.

Adam Morghem, Premium Credit’s Strategy, Marketing & Communications Director said: “Nearly three out of four people use credit to pay for one or more insurance policies demonstrating the need to find the most efficient payment options available. Credit is particularly important in the car insurance market where premiums have soared recently.

“Nearly half of all customers value the ability to use premium finance or finance offered by insurers to pay monthly for insurance policies although credit cards remain the most used form of finance among those using credit.

“Premium finance is specifically designed for insurance buyers to conveniently spread the cost of insurance policies. When compared to other forms of credit such as credit cards or overdrafts it is very cost-competitive and helps customers manage their money.”

Premium Credit’s research highlighted the cost of not having the right insurance – around 11% of people have not been able to make claims in the past five years either because they had no cover or had inadequate cover. Around a third (30%) of them missed out on claims worth £3,000 or more.

Notes:

(*) Independent consumer research conducted by Viewsbank among a nationally representative sample of 1,084 aged 18-plus between September 20th and 23rd 2024
(**) Independent consumer research conducted by Viewsbank among a nationally representative sample of 1,073 aged 18-plus between October 6th and 9th 2023
(***) Independent consumer research conducted by Consumer Intelligence among a nationally representative sample of 1,043 adults aged 18-plus between September 16th and 20th 2022


Adam Morghem formal image 354 x 246
Adam Morghem, Strategy, Marketing & Communications Director
0