Resumption of service

We are open for business

 

Our customer centres are taking calls but with limited access to email.

Please call us on  0344 736 9836  to speak to one of the team.

 

Thank you for your patience while our services have been offline this week, we apologise for the inconvenience this may have caused you. This is because we took immediate action to combat a cyber incident and protect our information. Our external cyber experts are continuing their granular investigation into all systems, and have found no evidence of data loss. We have now restored many key systems, and are working around the clock to complete our full restoration.

We are committed to doing the right thing, and we will not disadvantage any customer as a result of the incident.

Please email mediarelations@pcl.co.uk with any media enquiries.