‘Big is beautiful’ may not be a phrase you’d ordinarily use to describe a finance provider, but we do believe that our size and scale benefits the brokers and customers we serve.
When it comes to our size, we lend £3.6 billion to over two million customers through a network of almost three thousand partners in the UK and Ireland, making us one of the leading premium finance providers. But how does that benefit you?
Our size and scale enable us to provide a wide range of benefits including investment in technology and systems including partner integrations and portals; operational capability and servicing as well as adherence to regulation through compliant customer and partner journeys; free training and support for partners to improve the offer and management of finance customers and, of course; competitive rates. Our partners value the continuing investment we are making which helps you in turn to grow your business.
This commitment allows us to provide a seamless and compliant customer journey when our credit facility is used to pay for insurance premiums. We constantly want to be seen as the 'go-to' partner for premium finance.
We recognise that people are a company’s greatest asset, we are always looking to develop our employees so they can serve our partners better. Growing our employees through a range of development programmes and career progression opportunities is hugely important to us as a purpose driven organisation.
We also provide development opportunities for our partners’ staff too. Our ‘Live’ online training helps insurance brokers reach their personal development requirements through a series of CPD accredited webinars designed to improve a range of skills, not just those associated with selling premium finance. All courses are ‘free’, created with brokers in mind and delivered by a member of our Capability Team. Thousands of broker employees are supported by us every year in this way.
Investment in technology and operations
Having invested significantly in our core IT platforms over the past 5 years, we continue to provide and develop significant self-serve functionality that have been a meaningful benefit during the pandemic and will serve our partners well going forward.
We are constantly reviewing and updating our online system so it can handle high volumes of premium finance. It means that our partners can transact 100% of their customers’ business without manual intervention and have instant access to detailed customer and management information.
New technology is keeping us agile and providing a frictionless journey for our partners’ customers, as any good fintech should.
We want to be seen as a business that supports our community of customers and partners in creating opportunities through convenient payments, now and long into the future. Even during the most challenging trading environments of late, our size and scale has allowed us to remain open for business in the most efficient way, supporting our broker partners and playing our part in keeping consumers going and businesses trading.
We look forward to developing further growth opportunities for you.