Providing robust payment security is a priority as we protect our customers against fraud. Our commitment to ‘Strong Customer Authentication’ is at the forefront of measures we have in place to ensure industry standards are met and exceeded, safeguarding customer payment details.

As a progressive fintech we are always looking forward to creating opportunities for our community of customers and partners by embracing new technology and initiatives to improve the service we deliver.

Adam Morghem, Premium Credit’s Strategy and Brand Director, outlines the business’s journey to deliver an Environmental, Social and Governance (ESG) programme that aligns to their purpose and values. In this article he explains how, with the support of colleagues, Premium Credit have upped their game, from bronze to a Silver medal, awarded by an independent sustainability specialist, and why ‘Going for Gold’ is the next goal.

It’s been an unforgettable few years. Just as the UK left the EU, the pandemic of course hit too. Both events have been described as the most significant since World War Two, creating numerous social and economic impacts in varying degrees. The full outcome of both situations is still unknown but one certainty going forward is ‘uncertainty’. With this in mind businesses need to create stability in an unstable moment in time, not to just survive, but to thrive.

Over the last 18 months we have been taking on board your feedback regarding the questions we ask some commercial lines customers in order to underwrite them effectively. This feedback has led to a greatly reduced percentage of customers who are asked for additional information and where they are required we have reduced the number and complexity of our requirements.

The idea of community resonates with all of us. It’s particularly meaningful to everyone at Premium Credit and forms a key part of our purpose. Celebrating our differences is one of the many things we love to do, to pull us closer together. Our latest activities have supported this thinking.